Terms of service

Terms of Service

Product prices are displayed individually on each product page.

Orders are accepted through the online shopping cart system.

In addition to the product price, shipping fees and consumption tax apply.

Credit Card / PayPal: Payment is processed immediately at the time of order.
Bank Transfer: Payment must be made within 7 days after placing the order.
If payment is not received within this period, the order will be automatically canceled.

Products are shipped within 5 business days after the order is confirmed.
For bank transfers, shipping will be arranged after payment confirmation.
Please note that during busy periods or high order volumes, shipping may take longer than usual.
Shipping operations are conducted Monday through Friday only.
In urgent cases (e.g., incomplete or unclear shipping address), we may contact you directly.

Defective or Damaged Products
If your item is defective or damaged, please contact us by email within 7 days of delivery.
We will arrange either a replacement or a refund.
If the product is out of stock or discontinued, a refund will be issued.
Return shipping costs will be covered by us.
Incorrect or Missing Items
If you receive the wrong product or an item is missing, please notify us within 7 days of delivery.
We will promptly ship the correct item.
Shipping costs will be covered by us.
Returns Due to Customer Convenience
Returns for reasons other than defects or incorrect shipments are not accepted. Please confirm before placing your order.

Refunds will be processed once the returned product has been received by us.
For bank transfers, the refund amount will be the product price minus bank transfer fees, deposited into the customer’s designated account.
For credit card payments, once the returned item is received, we will process the cancellation of the relevant charge.
Depending on your card company’s billing cycle, you may first see the full amount charged and then refunded in your next billing statement.